rumputoto Platform Privacy Notice

This page describes what we collect when you use rumputoto and how we keep that data protected. We at rumputoto take your privacy seriously and are committed to being transparent about the information we gather, how we use it, and the choices you have.

When you create an account on rumputoto, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1, Piala AFF, or our live-dealer tables, you share personal and financial data with us. Our privacy policy sets out exactly what we do with that information and how long we retain it.

Our services are available only where local law permits. Users are responsible for verifying that access to and use of rumputoto comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

What we collect on rumputoto

We collect several categories of data to operate rumputoto safely and fairly. When you register, we ask for your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering rules, and contact you about your account.

We also collect financial data: your bank account details or e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) when you deposit or request a withdrawal. We store payment transaction records, including amounts, dates, and the method used. This data helps us process your requests, detect fraud, and maintain audit trails.

When you use rumputoto, we log your activity: which markets you view, which games you play, your session duration, and your device type. We also collect your IP address, browser type, and operating system. This technical data helps us improve our platform, troubleshoot issues, and detect suspicious behaviour.

How we use your data

We use your personal data to deliver rumputoto's core services: account creation, deposit processing, withdrawal settlement, and customer support. We also use it to comply with legal obligations, including identity verification, tax reporting, and anti-money-laundering checks.

We analyse your activity on rumputoto to improve our platform—for example, which payment methods are most popular in Jakarta, Surabaya, or Bandung, or which games attract the most users during Idul Fitri or Idul Adha. We do not sell your data to third parties for marketing purposes.

We may contact you via email or SMS to notify you of account changes, security alerts, or promotional offers related to rumputoto. You can opt out of marketing emails at any time by clicking the unsubscribe link in the message.

Third-party processors and data sharing

We share your data with trusted third parties only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your financial information to complete deposits and withdrawals. Our identity verification partner receives your ID and address documents to confirm your identity.

We may also share anonymised or aggregated data with analytics providers to understand how rumputoto is used. We never share your name, email, or account balance with these partners.

If we are required by law—for example, by a court order or tax authority—we may disclose your data to government agencies. We will notify you of such requests unless we are legally prohibited from doing so.

Your rights and choices on rumputoto

You have the right to access, correct, or delete your personal data held by rumputoto. You can request a copy of all data we hold about you by contacting our support team. If you believe your information is inaccurate, you can ask us to update it.

You also have the right to request that we delete your account and associated data, subject to legal retention requirements. For example, we must keep transaction records for tax and anti-money-laundering purposes for a set period after your account closes.

To exercise any of these rights, contact us via email or the support channel in your rumputoto account. We aim to respond to all requests within 14 days.

Cookies and tracking

We use cookies to remember your login session, store your language preference, and track how you navigate rumputoto. These cookies help us provide a seamless experience and detect fraudulent activity.

You can disable cookies in your browser settings, but doing so may limit your ability to use rumputoto fully. We do not use cookies to track you across other websites.

Contact us about privacy

If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We offer multilingual help in English and Indonesian, with response windows typically within one business day.

Our commitment to rumputoto users is to handle your data responsibly, transparently, and in compliance with applicable law. We review this policy regularly and will notify you of any material changes.

This privacy notice was last updated in 2024 and applies to all users of rumputoto, regardless of location.